Safaricom Kenya Contact Customer Service Number

What is Safaricom Kenya Contact?

Safaricom Limited is the telecommunication company having its operations in Kenya. The company is owned and operated by Telkom Kenya. The company offers GSM related products that range with different frequency spectrum such as 900 MHz, 1800 MHz and 2100 MHz. It provides the services of 3G Internet technology with high speed Internet connection. The Kipokezi service was introduced by the company to provide customers with facilities such as email messaging, on-line chatting, text input, etc. through Mobile phones. It is the mobile network operator that provides the facility to transfer money VIA SMS through the mobile banking service named M-PESA. It has its operating divisions located in different cities of Kenya such as Mombasa, Nakuru, Kisumu, Eldoret and Nairobi. The company offers many other different types of services related to weather updates, entertainment updates, Wi-Fi Internet services, etc. The customers are offered with cost-free service namely flashback service by Safaricom Limited that provides the user 5 free messages to alert another mobile user to indicate that he or she is wished to be called. People of Kenya are provided with low income insurance services through Linda Jamii program by the company in partnership with Britam and Changamka Micro Health. The company has most of its operating divisions in the East and Central Africa. The company was earlier rated and traded on the Nairobi Stock Exchange. The rivalry telecommunication companies of Safaricom Limited include Airtel Kenya, Essar's YU and Orange Wireless. Safaricom Kenya was named 'Company of the Year' by 'Price Water House Coopers'. Safaricom serves many charitable organizations through Safaricom Foundation. The new mobile banking product was launched in November 2012, in partnership with the Commercial Bank of Africa. More than 2,500 people were provided with employment services by the company. As per the records of 2012, the company earned the total Revenue of $1.25 Billion with total profits of $300 million. More than 40% of the ownership of the company was handled by Vodafone Kenya Limited in terms of management responsibility. Safaricom Limited is a private limited liability company that was founded in 1993 as Kenya Post and Telecommunication Corporation. It has its headquarters located at Nairobi, Kenya.

Alternate Contact No: +254 20 427 2200

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