What is IRCTC?
Indian Railway Catering and Tourism Corporation otherwise known as (IRCTC) in short is an additional arm of the Indian Railways. Irctc is a supplementary service of the Indian Railways which is also a subsidiary of Indian Railway. The department of Indian Railways provides online Booking of tickets of all trains operated by it. The online booking is done on its official in order to take care of Tourism in India. It not only book tickets but also reserve Rooms in hotels and Catering functions for the railways. IRCTC has located its head office in New Delhi, India from where it controls all its operations in India. After the was launched in India as many as six lakhs passengers made their accounts on the . The use for booking procedure helps in all possible way in order to enhance user experience and make it interactive. Some of the features include in the are total fare calculations and other additional booking charges of all coaches which include Second Sitting coaches, General, Chair Car, AC Chair Car and others, it also notifies to passengers VIA email and SMS in which all credentials of tickets are mentioned in them. The department has also launched Mobile application in which passengers can avail all its possible service through any Smart Phone. The IRCTC application operates on all possible mobile operating systems. The with its supreme service in tour and travel has helped it winning various awards. Some of the most prestigious awards include National Tourism Award of Excellence, National Award for E-Governance, Genius of the Web Award 2007, Path Breaker Award and many more. The customer care service by the department has also established for uninterpretable service to passengers. At care centers it tries to solve any kind of query and issue related to tour and travel. The customer care number of Irctc can be contacted from Vijayawada, Varanasi, Bhubaneswar, Uttarakhand, Goa, Karnataka, Surat, Uttar Pradesh, Ludhiana, Kolkata, Hyderabad, Delhi, Lucknow, Jharkhand, Thane, Punjab, Faridabad, Ghaziabad, Vellore, Andhra Pradesh, Madhya Pradesh, East Delhi, Rajkot, North Delhi, New Delhi, Madurai, Agra, Kerala, Coimbatore, Meerut, Dehradun, Chandigarh, Trichy, Erode, West Bengal, Allahabad, Gwalior, Jammu, Patna, Visakhapatnam, Ahmedabad, Sangli, Baroda, Raipur, Aurangabad, Trivandrum, Tamil Nadu, Navi Mumbai, Kanpur, Shillong, Vadodara, Nasik, Chhattisgarh, Jaipur, Udaipur, Bihar, Indore, Jalandhar, Orissa, Chennai, Bangalore, Mysore, Pondicherry, Salem, Cochin, Ranchi, Nagpur, Himachal Pradesh, Rajasthan, Ernakulam, Amritsar, Goregaon, Patiala, Jamshedpur, Mumbai, West Delhi, Pune, Bhopal, South Delhi, Assam, Noida, Mangalore, Gujarat, Maharashtra, Gorakhpur, Gurgaon India, etc.
IRCTC e-Ticketing Facility
IRCTC is the first travel firm in India that offered e-ticketing solution to the convenience of customers. This can be done easily by making account on login page
www.irctc.co.in/eticketing/home. IRCTC gives customer an option to book rail ticket by mobile phones using GPRS and SMS service.
IRCTC Android Application
IRCTC Android App gives option to book train ticket, cancel tickets, passenger details and can also get upcoming journey alerts. Users can find this app on
Google store or can directly follow this URL:
www.services.irctc.co.in/beta_htmls/IRCTC_andriod_App.html to download the app.
IRCTC Tatkal Booking
IRCTC Tatkal Booking is a short notice train booking facility through that users can book train ticket one day prior to the departure. To make Tatakal booking follow the URL:
www.irctc.co.in/eticketing/staticPage/TatkalBooking.html .
IRCTC Customer Care
IRCTC customer care number remains open twenty four hours. The customer can contact IRCTC IVR. Helpline number: 139 from any part of India.
IRCTC Email
For any general inquiry or information, users can write to:
infor@irctc.com. On the other hand, for internet ticketing complaints write to:
care@irctc.co.in.